Alpha 123's Terms & Conditions – For All Players

1 General Terms

Alpha 123 is an online gaming and entertainment platform operated for players in Bangladesh. These Terms & Conditions constitute a legally binding agreement between Alpha 123 and its users.

This Terms & ConditionsThroughout these terms, "we", "us", or "Alpha 123" refers to the organization operating this platform. "You", "player", or "user" refers to any individual who accesses the alpha123.onl website or its app.

Alpha 123 reserves the right to update these Terms & Conditions at any time. Any changes will be posted on the website along with the updated date. Continued use of the platform after such changes constitutes your acceptance of the revised terms.

2 Account Registration

Alpha 123The following conditions must be met to create an account at:

• Each individual may only register one account. If multiple accounts are found belonging to the same person, all of them may be closed.
• You must provide accurate and complete information at the time of registration. Incorrect details will prevent account verification and may result in withdrawals being blocked.
• Keeping your account password confidential is entirely your responsibility. Alpha 123 will not be held liable for any loss resulting from unauthorised use of your password.
• Sharing or selling your account to anyone else is strictly prohibited.
• A valid email address and phone number are required at the time of registration.

Alpha 123 may request identity documents (National ID, passport, or driving licence) and proof of address at any time for account verification purposes. Large withdrawals may be held until the KYC (Know Your Customer) process is completed.

3 Age Verification

At the time of registration, you must confirm that you are at least 18 years old. If it is later found that an account holder is under 18, the account will be immediately closed and all winnings will be forfeited.

Alpha 123 Alpha 123 may request a government-issued ID for age verification at any time. If age cannot be verified, the account will be temporarily suspended.

It is your responsibility to ensure that no underage member of your household can access your account. Alpha 123 accepts no liability in this regard.

4 Deposits & Payments

Alpha 123The following payment methods are available for deposits at:

When making a deposit, please ensure you are using a mobile banking account registered in your own name. Deposits made through third parties are not accepted and may be refunded.

Alpha 123 does not charge any deposit fees. However, if your payment provider applies a fee, that is your responsibility.

5 Withdrawal Policy

Alpha 123 The following rules must be followed to withdraw funds from:

• Full account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Minimum withdrawal amount is ৳1,000 or equivalent.
• Winnings from bonuses can only be withdrawn after the wagering requirements have been met.
• In cases of suspicious activity, Alpha 123 reserves the right to temporarily hold withdrawals pending investigation.

Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours. Slight delays may occur on bank holidays.

12 Bonuses & Promotions

Alpha 123The following terms apply when using bonus offers on Alpha 123:

• Welcome Bonus: Get up to 150% bonus on your first deposit. Bonus is credited as a bettable balance, not withdrawable cash.
• Wagering Requirements: Each bonus comes with specific wagering requirements (typically 20x–30x). Withdrawals from bonus funds will not be permitted until these requirements are met.
• Bonus Expiry: Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
• Free Spins: Wagering requirements also apply to winnings from free spins.
• A player may, once: Each bonus offer may only be used once per player.
• Bonus Abuse: Accounts found abusing bonuses through multiple accounts or any other means will be suspended.

7 Gaming Rules

Alpha 123The following rules apply when playing games on Alpha 123:

• Each game has its own rules, which can be viewed at the time of launching the game.
• If your internet connection drops, any active bets will not be cancelled — the game will resume once you reconnect.
• If a technical error causes an abnormal game outcome, Alpha 123 reserves the right to void that round.
• In Live Casino games, the dealer's decision is final. In the event of a dealer error, the outcome will be determined in accordance with the game rules.
• Once a match has started, bets placed on Sports Betting cannot be changed or cancelled.

Alpha 123 uses third-party RNG (Random Number Generator) auditors to ensure fairness across all games. The RTP (Return to Player) for each game is available in the game description.

8 Prohibited Activities

• Creating multiple accounts to abuse bonuses.
• Making deposits using another person's payment method.
• Attempting to influence game outcomes using any software, bot, or script.
• Money laundering or any transaction involving illegal funds.
• Engaging in fraudulent behaviour or making threats towards other players.
• Attempting to hack or gain unauthorized access to Alpha 123's systems.
• Attempting to verify an account using false identity or fraudulent documents.

9 Account Closure

You can, at any time, manage your Alpha 123 You can close your account by emailing support@alpha123.onl or reaching out via live chat.

We recommend withdrawing any remaining balance before closing your account. Bonus balances with unmet wagering requirements will not be refunded.

Alpha 123 may suspend an account on its own initiative under any of the following circumstances:

• Violation of these Terms & Conditions.
• Suspected fraudulent activity.
• Extended inactivity (over 12 months).
• Instructions from legal or regulatory authorities.

10 Responsible Gaming

Alpha 123 places responsible gaming at the top of its priorities. We believe gaming should be a source of entertainment, not addiction.

The following tools are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits for yourself.
• Bet Limit: Set a maximum stake amount per bet.
• Self-Exclusion: Temporarily or permanently suspend your account.
• Reality Check: Receive periodic reminders showing how long you have been playing.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.

For more details, visit our Responsible Play View page.

11 Privacy

Alpha 123 Alpha 123 takes the security of your personal information very seriously. We do not sell your data to any third party.

Your information is used solely for the following purposes:

• Account verification and KYC process.
• Payment processing and fraud prevention.
• Providing customer support services.
• Compliance with legal and regulatory obligations.

For more details, visit our Privacy Policy Read the page.

12 Legal Provisions

Alpha 123's Terms & Conditions are governed by applicable law. Any disputes will first be addressed through mutual discussion.

Alpha 123 is not liable for:

• Game loss due to internet disconnection.
• Errors caused by third-party software or hardware.
• Account data theft resulting from your own negligence.
• Force majeure events such as natural disasters, cyberattacks, or government-imposed restrictions.

If any part of these terms is found to be unenforceable, the remaining provisions will continue to apply. To contact Alpha 123, reach us at support@alpha123.onl.